| Note: |
| 1. Please call 1300 300 364 if no RMA number has been issued after 2 working days. |
| 2. All requests must be accompanied with a Proof of Purchase. |
| 3. All accessories, parts, and boxes must be returned with the unit. |
| 4. Please clearly state the RMA number on the box before sending the unit(s) back. |
| 5. Items returned must be 1) sold under our distributorship, 2) under the warranty period, 3) and not tampered with by any unauthorised personnel. |
| 6. Any submission that does not fulfill the above points may be subjected to delay or rejection. |
| 7. All returns are shipped at the expense of the sender. |